Sersor
Independent Adviser

Proxmox Technical Support

Proxmox support subscriptions provide access to official Proxmox engineering expertise, security updates, and the enterprise repository. Sersor helps you choose the right subscription tier; you buy directly from Proxmox, with a dedicated advisory contact throughout.

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What a Proxmox Support Subscription Includes

Access to Proxmox enterprise repositories

Stable, tested updates for Proxmox VE, Backup Server, and all components - separate from the community repository.

Technical support tickets

Direct access to Proxmox engineers for troubleshooting cluster issues, storage problems, network configuration, and HA failures.

Security updates

Timely security patches and vulnerability fixes through the enterprise repository, before they reach the community channel.

Per-node or per-cluster pricing

Proxmox subscriptions are priced per physical node and available at different tiers - Basic, Standard, and Premium.

How It Works

1

We assess your environment

We discuss your cluster size, workload criticality, and support requirements to recommend the right subscription tier.

2

We help you choose the subscription

Sersor helps you pick the right tier and number of nodes. The subscription itself is purchased directly from Proxmox.

3

You apply the subscription keys

Subscription keys are applied directly in the Proxmox web interface - a straightforward process your team can handle independently.

4

We manage renewals

We track your subscription expiry and handle renewals proactively so your support access never lapses unexpectedly.

Frequently Asked Questions

Yes - Proxmox VE is free and fully functional without a subscription. The subscription adds access to the enterprise repository, official support tickets, and security updates ahead of the community channel. For production environments, a subscription is strongly recommended.

Proxmox subscriptions are priced per physical server node per year, with three tiers: Basic, Standard, and Premium differing by response time and support scope. See the Proxmox website for current pricing; we can help you choose the right tier.

Sersor is available for advisory and commercial conversations in Latvian, Russian, and English. Official Proxmox technical support is delivered in English.

Get in touch

Request a Proxmox Subscription Quote

Tell us about your cluster and we will come back with a tailored proposal within one business day.

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