A small team with deep experience, a straightforward approach, and a genuine commitment to helping customers make the right technology decisions.
Sersor was founded in 2025 with a clear purpose: to give organizations a knowledgeable, honest partner for enterprise technology decisions. We are a small team, but we bring over 15 years of combined experience serving customers across different industries - from large enterprises to growing mid-market organizations. We are based in Riga, Latvia, and work with customers across Europe and beyond.
We specialize in open source and enterprise IT solutions across security, monitoring, virtualization, and networking. We are resellers for Wazuh and Thales, a referral partner for Zabbix, and the exclusive H5 Network distributor for Latvia, Lithuania, and Estonia. For Proxmox we act as an independent adviser. Our business is built on long-term relationships, not one-time transactions.
Global technology vendors build excellent products. What they cannot consistently provide is the personal attention that complex technology decisions require - especially for organizations that are not among their largest accounts. Vendors are often busy, sometimes hard to reach, and do not always fully understand the specific operational and business context of each customer. Sersor exists to bridge that gap. We translate between what our customers need and what vendors can deliver - in both directions. We ask the questions vendors do not think to ask. We explain technical options in business terms. We push back when a proposed solution does not actually fit. And we stay involved after the contract is signed, because that is where most vendor relationships end and most problems begin.
2025
Founded in Riga, Latvia
15+
Years of combined industry experience
4
Vendor partnerships
3
Countries as exclusive H5 Network distributor
Every engagement starts with understanding your situation - your current environment, your goals, your constraints, and your timeline. We do not arrive with a pre-packaged answer.
If a product is not the right fit for your requirements, we say so. Our reputation depends on our customers making good decisions, not on maximizing any individual sale.
Navigating vendor sales processes, support contracts, licensing terms, and escalation paths takes time and knowledge. We manage that on your behalf so you do not have to.
We are interested in becoming a trusted technology advisor for your organization over time - not closing a deal and moving on. Many of our relationships start with a small advisory conversation and grow from there.
A technology deployment is not the end of the relationship. We remain available for questions, changes, renewals, and the inevitable situations that arise when real infrastructure meets real usage.
Our Vendor Partnerships
Start with a conversation. Tell us what you are trying to solve and we will tell you honestly whether and how we can help.
