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NetBox Cloud: Your Source of Truth, Run for You

NetBox Cloud is NetBox hosted and operated by NetBox Labs as a managed service. Your team gets a working source of truth without building servers, patching or planning backups. Choose Starter, Professional or Premium. Sersor helps you pick the plan and handles the quote and order.

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Why Teams Choose NetBox Cloud

No infrastructure to run

NetBox Labs hosts and operates the platform, so you do not need servers, databases or an on-call rota for another application.

Upgrades without projects

NetBox Labs describes one-click upgrades, with automatic upgrades on Starter and on-demand upgrades on Professional and Premium.

Security built in

Single-tenant deployments, client certificate authentication (mTLS) and per-tenant IP allowlisting are described by NetBox Labs, along with backups in your chosen region.

Choose your region

NetBox Labs offers hosting regions in the US, Canada, UK, EU and APAC, so you can keep data close to where you work.

Connects to your tools

Integrations listed by NetBox Labs include ServiceNow, Splunk and Elastic, on top of the open API.

Support from NetBox Labs

Email support on every plan, with 24/7 support for high-priority issues on Professional and 24x7 with response-time SLAs on Premium.

NetBox Cloud Plans Compared

Starter Professional Premium
Scale and environments
Typical size ? Guidance from NetBox Labs. Confirm the right fit for your environment with us. Hundreds of devicesInfrastructure at scaleScaled infrastructure, full platform
Production environment ✓✓✓
Dev / staging environment ? A separate environment for testing changes and automation before they reach production. —✓✓
Hosting region choice (US, Canada, UK, EU, APAC) ✓✓✓
Operations
Upgrades AutomaticOn demandOn demand
Certified plugins ✓✓✓
Compatible plugins —✓✓
Private plugins ——✓
Public preview access —✓✓
Private previews ——✓
Security and sign-in
SSO group mapping —✓✓
Enterprise SAML / custom SSO ——✓
SOC 2 and penetration-test reports ——✓
High availability and flexible deployment ——✓
Support
Email support ✓✓✓
24/7 support for high-priority issues —✓✓
24x7 with response-time SLAs ——✓
Ask about this plan Ask about this plan Ask about this plan

Plan contents are defined by NetBox Labs and can change. NetBox Labs does not publish prices; Sersor confirms current details and pricing for your situation in every quote.

Which Plan Fits?

Starter

You are replacing spreadsheets and wikis, document hundreds of devices and want a managed NetBox with email support. A strong first step into a source of truth.

Professional

NetBox is becoming part of daily work and automation. You want a dev/staging environment to test changes, SSO group mapping, on-demand upgrades and 24/7 support for high-priority issues.

Premium

NetBox is business-critical. You need security evidence such as SOC 2 and penetration-test reports, enterprise SAML or custom SSO, high availability, private plugins and response-time SLAs.

Want a second opinion on the plan?

Describe your environment in a few lines. We recommend a plan and tell you honestly if a smaller one will do.

Get a Recommendation

Beyond the Plan: What the NetBox Cloud Platform Offers

01

Single-tenant deployments

NetBox Labs describes NetBox Cloud as single-tenant, so your instance is not shared with other customers.

02

Backups and geographic redundancy

NetBox Labs describes backups with in-region providers and geographic redundancy as part of the service.

03

Change management with dev and staging

On Professional and Premium, test changes and automation in a separate environment first, then move to production.

04

Optional AI add-on

NetBox Labs offers an AI add-on for NetBox Cloud (Nitro AI). Ask us about availability and terms for your plan.

How it works

From First Call to Running NetBox

  1. 1

    Tell us about your environment

    Approximate device count, number of sites, who will use NetBox, preferred hosting region.

  2. 2

    We recommend a plan

    You get a clear recommendation and the reasoning behind it.

  3. 3

    We prepare the quote and order

    Sersor prepares the quote and places the order with NetBox Labs. Your use of the service is governed by the NetBox Labs customer terms.

  4. 4

    NetBox Labs provisions your instance

    NetBox Labs sets up and operates NetBox Cloud and provides product support. Sersor stays your commercial contact.

NetBox Cloud Questions

NetBox Labs hosts, operates and supports NetBox Cloud. Sersor is the reseller and your commercial contact.

NetBox Labs offers hosting regions in the US, Canada, UK, EU and APAC. Tell us which one you need and we will confirm availability for your plan.

SSO group mapping is included from Professional, and enterprise SAML or custom SSO on Premium, according to NetBox Labs.

If you plan to automate against NetBox or make large changes, a dev/staging environment is valuable. It is included from the Professional plan.

NetBox Labs does not publish prices. Pricing depends on the plan and scale. Request a quote and we will respond, usually within one business day.

That is a question we would confirm with NetBox Labs for your situation. If you may need to self-host in future, tell us now so we can plan for it.

Customer's receipt and use of NetBox products is subject to the customer entering into a master agreement with NetBox Labs, Inc. or accepting NetBox Labs, Inc.'s terms and conditions posted at https://netboxlabs.com/terms-of-service/.

Get in touch

Request a NetBox Cloud Quote

Tell us about your environment and we will come back with a plan recommendation and a quote within one business day.

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  • No obligation, no pressure

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